Banareng Bakopane Holdings

Privacy Policy

Last updated: July 2026

Banareng Bakopane Holdings (Pty) Ltd, including its manufacturing and consumer division Velora Soft ("we", "us", or "our"), operates this website. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, in line with the South African Protection of Personal Information Act (POPIA) and Google Ads user privacy requirements.

1. Information We Collect

We collect information that you voluntarily provide when you interact with our website, including:

  • Contact information: name, email address, phone number, and message content submitted via our contact form.
  • Communication data: information shared when you contact us via our integrated WhatsApp chat feature.
  • Automated data: IP address, browser type, device information, and website usage statistics collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Process enquiries and quotes for our engineering, logistics, construction, mapping, and electrical services.
  • Process wholesale enquiries for Velora Soft tissue, hygiene, and homecare products.
  • Respond to customer service and service delivery requests.
  • Monitor website traffic trends and improve user experience.
  • Run and measure advertising campaigns via Google Ads.

3. Cookies and Google Ads Tracking

This website may use cookies and tracking technologies, including Google Analytics and Google Ads conversion tracking. These services use cookies to measure site performance and, where enabled, to serve relevant ads based on past visits to our website.

You can opt out of Google's use of cookies for personalised advertising by visiting Google's Ads Settings.

4. Data Protection (POPIA Compliance)

We implement reasonable organisational and technical measures to protect personal information against unauthorised access, loss, or alteration. We do not sell, trade, or rent personal information to third parties.

5. Your Rights

Under POPIA, you have the right to request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your personal records, subject to any legal obligation we may have to retain it.

6. Contact Details

For any questions regarding this Privacy Policy, or to exercise your rights under POPIA, please contact our information officer:

  • Company: Banareng Bakopane Holdings / Velora Soft
  • Physical Address: 552 Charlotte Maxeke Str, Metro Court, Pretoria West, 0183, South Africa
  • Phone: 072 604 2208
  • Email: info@banarengholdings.co.za

This policy is a general template and has not been reviewed by a lawyer. We'd recommend having it checked against your specific data practices before relying on it for legal or Google Ads compliance purposes.